Extreme volatility in the derivative markets means you need a broker that won’t panic and disable their servers, which is why I left my previous account after getting liquidated because the platform locked up during a massive sell-off. Moving my capital under the FCA perimeter gave me the confidence to trade larger sizes again. The routing technology handles intense volume easily so my limit orders fill right where I set them. While the core trading mechanics are brilliant, trying to locate a human support agent for a simple billing question resulted in an endless loop of automated chat responses.
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Extreme volatility in the derivative markets means you need a broker that won’t panic and disable their servers, which is why I left my previous account after getting liquidated because the platform locked up during a massive sell-off. Moving my capital under the FCA perimeter gave me the confidence to trade larger sizes again. The routing technology handles intense volume easily so my limit orders fill right where I set them. While the core trading mechanics are brilliant, trying to locate a human support agent for a simple billing question resulted in an endless loop of automated chat responses.