They work well enough that I use it for my day-to-day expenses but the last time I went on holiday I was relying on it for travel insurance, and despite having internet + gps from the moment the plane landed (even using the card within half an hour…) it didn’t activate my insurance. I spoke to support and they said it was too late to activate it as it has to be done in the first 24 hours. I am also pretty sure I even opened the app after landing!
I then ended up being billed for the insurance anyway, despite not being insured.
I was fortunate to not needed it in the end, but it could have been an expensive problem for me and Revolut refused to take any responsibility for it.
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They have made banking a whole lot of fun.
They work well enough that I use it for my day-to-day expenses but the last time I went on holiday I was relying on it for travel insurance, and despite having internet + gps from the moment the plane landed (even using the card within half an hour…) it didn’t activate my insurance. I spoke to support and they said it was too late to activate it as it has to be done in the first 24 hours. I am also pretty sure I even opened the app after landing!
I then ended up being billed for the insurance anyway, despite not being insured.
I was fortunate to not needed it in the end, but it could have been an expensive problem for me and Revolut refused to take any responsibility for it.