Never would have thought I’d have opted for reviewing a bank but been using Monzo for almost 4 years and itš been a great experience. They’ve got a real focus on helping members save money and provide tools that really help you confront and get on top of your financial situation.
They’re also very transparent when things occasionally go wrong as well as right – as a Software Engineer it gives me a lot of confidence to see how these things are put together. Customer Support has also been great on every occasion too – able to pretty immediately solve my problem and do so with some personality rather than reading from a script. (How many other banks do you exchange emojis with?)
Personal User
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Never would have thought I’d have opted for reviewing a bank but been using Monzo for almost 4 years and itš been a great experience. They’ve got a real focus on helping members save money and provide tools that really help you confront and get on top of your financial situation.
They’re also very transparent when things occasionally go wrong as well as right – as a Software Engineer it gives me a lot of confidence to see how these things are put together. Customer Support has also been great on every occasion too – able to pretty immediately solve my problem and do so with some personality rather than reading from a script. (How many other banks do you exchange emojis with?)